Common Questions

SDE does not do project based pricing, but instead works hourly and sells blocks of time. This eliminates contract disputes and increases customer satisfaction. Some projects elements will have set fees though.

Why can't you give me a quote with a 5 minute phone call?
Can't you do fixed project costs?
My cousin can do a website for $100 why is your price so much higher?
Why is a website site so expensive, what's so time consuming about it?

Why can't you give me a quote with a 5 minute phone call?

A website is a very complicated and time consuming venture. Most people don't understand how complex a website is. So it's hard for them to understand why this is just not possible. Not to mention, especially with new clients, we tend to do hourly based work until the client is familiar with how the web design process works. Please see this question for more information.

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Can't you do fixed project costs?

Typically with a new client we require the client to purchase blocks of time for their projects. This eliminates disputes and arguments over contracts. This also allows the client the flexibility to change things around and add whatever features/graphics/content on the fly. Without requiring new contracts and hassles. We do this mainly because most people don't realize how much time is involved in web development and web design work. Most clients also don't realize how much they will want things changed around, redesigned, and added. In a contract there is limits to this which can cause serious frustration for both parties.

Once a client has worked with us a while and/or shows literacy in the industry we are willing to negotiate set project costs on larger projects and under special circumstances.

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My cousin can do a website for $100 why is your price so much higher?

Surprisingly we get this question a lot. Most people don't understand that we are professionals and have been doing this for years. Yes someone can pickup a book and throw together a simple website, but there are so many missing elements not factored in that for anything other then a VERY basic webpage this will not cut it. Anyone can pick up a brush and paint, but only a truly dedicated artist can paint a master piece. Please see this question for more information.

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Why is a website site so expensive, what's so time consuming about it?

To create an effective website you have to take into consideration many different elements:

1) You need to fully analyze the business and create an in depth outline to effectively display and market it's services. With out this you are throwing an unorganized pile of information to the consumer. They will only get frustrated and leave your site.

2) You need to create an effective design that smoothly guides potential customers into the appropriate areas of your site. This is based off the project outline created a step before.

3) You need to fill in the design with quality content to inspire user confidence and secure your new sale.

This is just a very basic tip of the iceberg. Each one of these steps can be broken down into many more elements that we will save for a, but if you start thinking about it you will start seeing how deep this process can really go.

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